Order to Cash
From sales order to cash in hand — where is your revenue leaking?
Revenue is not lost in one go — it leaks: a shipment without an invoice, a discount without approval, a customer over their credit limit. seg-audit traces every deal across the full cycle and shows where it broke.
Reports in this section
Did everything you shipped become an invoice, and every invoice become cash?
- Sales orders and their status
- Delivery notes and shipments
- Linked invoices and receipts
A map of every deal across cycle stages, flagging stalled deals and the value stuck at each stage.
Owner and sales director — the page that surfaces forgotten revenue.
Did goods leave your warehouse without an invoice being raised?
- Executed delivery and shipping notes
- Linked outgoing invoices
- Items and quantities shipped
A list of uninvoiced shipments and their estimated value at selling price.
Owner — revenue you already delivered and never billed.
Were invoices issued without a sales order or outside the price list?
- Issued invoices
- Linked sales orders and their approvals
- Approved price lists
A list of invoices with no approved order behind them, with price variances.
CFO — every invoice outside the cycle is a future customer dispute.
What did discounting actually cost you, and who granted it?
- Discounts at invoice and line level
- Approved price lists and deviations from them
- The user who granted each discount
Total discount value by user, customer and item, flagging out-of-policy discounts.
Owner — uncontrolled discounting eats margin faster than any expense.
Who owes you, since when, and do you lean on one customer too heavily?
- Customer balances and their ages
- Last collection date per customer
- Each customer’s share of total revenue
An ageing table by time bucket, plus top customers and revenue concentration.
Owner and CFO — old debt and concentration both threaten liquidity.
Is there a repeating pattern in returns — one customer, or one employee?
- Issued credit notes and their reasons
- Returns and their link to original invoices
- The user who issued each note
Returns analysed by customer, item and user, flagging abnormal patterns.
Owner — the credit note is a common tool for hiding manipulation.
Are you selling on credit to customers already over their limit?
- Recorded credit limit per customer
- Outstanding balance and new invoices
- Limit-override approvals
A list of customers over limit, the excess value, and who approved it.
CFO — selling to a defaulting customer is not revenue, it is deferred loss.